Service & Repair - We've Got Your Back, 24/7
Power cuts stall production lines, spoil inventory, frustrate guests, and drain profits. That’s why our engineers are on-call 24/7, ready to keep your generator humming and your operations running smoothly -wherever you are.
Our Core Service Packages
Emergency Call-Out
Rapid dispatch, on-site diagnostics, and temporary power if needed-ideal for unplanned outages at critical facilities. Preventive Maintenance
Preventive Maintenance
Oil and filter changes, load-bank testing, control-panel calibration, and a 50-point inspection checklist to keep any standby or prime unit in peak condition. Major Overhauls
Full top- and bottom-end rebuilds
turbo and injector replacement, governor calibration, and comprehensive validation for sets approaching mid-life hour marks.
Remote Monitoring
GSM/IOT telemetry with real-time alerts and monthly performance reports, perfect for multi-site fleet owners.
Turnkey Relocation
De-commission, transport, reinstall, re-commission, and compliance testing for plant moves and site upgrades.
Specialist Repair Capabilities
Why We Are Special
Island-Wide Coverage & Response
Mobile workshops reach any district within four hours Dedicated rapid-response teams for hospitals and data centres Large in-house parts inventory guarantees quick turnaround
Quality & Safety First
All work is performed by OEM-certified engineers (Cummins, CAT, Perkins, Wärtsilä) following IEC 60204 and ISO 9001 procedures. Lock-out/tag-out, thermal imaging, and live-transfer simulations are standard practice on every job
Tools & Diagnostics
Fluke power analysers and Megger insulation testers Portable load banks from 50 kW to 1 MW Laboratory oil, coolant, and diesel analysis with 48-hour results Endoscope cameras for in-situ cylinder inspection
Transparent Reporting
Every visit is logged digitally with time-stamped photos and a service certificate suitable for insurance and regulatory compliance. Need to plan CapEx? Ask for a lifecycle-cost forecast at no extra charge.
Optional Add-Ons
Consignment-stock spare parts Fuel management and polishing Operator training workshops Extended warranties (one to three years)
Power Up-Hassle Free
Hotline (24/7): +(94) 777453132
Email: service@primepower.lk
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Prime Power supplies reliable generators from 3–1,000 kVA. We offer sales, rentals, maintenance, and support—backed by in-house service and proven performance.
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